Manager's Masterclass - Discipline, Misconduct & Difficult Employees

Managing people is one of the most challenging aspects of any leadership role. Managers are expected to deal with absenteeism, insubordination, poor attitude, misconduct, disciplinary issues, workplace conflict and difficult employee behaviour often with little formal training on how to do so effectively and legally.

This practical, full-day masterclass has been designed specifically for managers, supervisors, team leaders, business owners and HR practitioners who want to confidently manage workplace discipline while avoiding costly mistakes.

The course covers the complete disciplinary process, including workplace investigations, gathering evidence, issuing warnings, drafting disciplinary charges, preparing for hearings, presenting cases effectively, determining appropriate sanctions and managing dismissals fairly and legally. Delegates will also gain a practical understanding of the most common disciplinary challenges facing managers and how to address them consistently and confidently.

This is not a theoretical labour law seminar. It is a practical, hands-on workshop filled with real-life examples, case studies, templates, tips and techniques that can be applied immediately in the workplace.

Managers

Supervisors

Team Leaders

Operations Managers

Business Owners

HR Practitioners

Anyone responsible for managing people and workplace discipline

Wednesday, 19 August 2026

08:30 16:30 (Registration from 08:00)

Corporate Conference Centre, Dowerglen, Johannesburg

R1 950 per delegate (includes lunch, refreshments and course materials)

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???????????? ?????? ?????? is the founder and Managing Director of ???????????? ?????????? ?????????????? ??????????????????, a labour relations and HR consultancy celebrating its 10th year in business. Over the past decade, Engage has assisted more than 400 companies with labour relations, disciplinary matters, CCMA disputes, workplace investigations, retrenchments, HR compliance and employee relations challenges.

With over 25 years of experience in HR and labour relations, Nolene is known for her practical, no-nonsense approach to workplace discipline and employee management. She is also the host of "?????? ?????????????????? ???????? ????????????" on ???????? ?????????? 104.8 FM, where she helps employers and employees navigate the realities of South African labour law and workplace best practices.

Delegates can expect a practical, engaging and highly interactive training experience that focuses on real workplace challenges and provides solutions that can be implemented immediately.

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